Privacy Policy
Last updated: April 6, 2026
SplitWing LLC ("SplitWing," "we," "us," or "our") operates the website
splitwing.vip and related services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, surveys, communications, or services.
By using our website or providing your information through any SplitWing form, survey, or communication channel, you agree to the practices described in this policy.
Information We Collect
We collect information you voluntarily provide to us, including:
Name, email address, phone number, city, and zip code. Travel preferences including destinations, travel frequency, group size, and seasonal patterns. Private aviation experience and pricing expectations. Responses to surveys, forms, and questionnaires. Communication preferences and consent selections. Any additional information you choose to provide in open text fields.
We may also automatically collect technical information when you visit our website, including browser type, device type, IP address, and pages visited. This information is collected through standard web technologies and is used solely to improve site functionality and user experience.
How We Use Your Information
We use the information we collect to:
Understand travel demand and route preferences from the Houston market. Contact you when a flight route matching your stated interests becomes available. Communicate updates, flight availability, and service information relevant to your preferences. Improve our services and plan new routes based on aggregated survey data. Respond to your inquiries and provide customer support. Comply with legal obligations and enforce our terms.
SMS and Text Message Communications
By providing your phone number and checking the consent box on any SplitWing survey or form, you expressly consent to receive text messages from SplitWing LLC regarding flight route availability, service updates, and related communications.
Message frequency varies based on route availability and your stated travel preferences. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further texts will be sent.
You may also contact us at
hello@splitwing.vip" target="_blank">hello@splitwing.vip to request removal from our messaging list.
Consent to receive text messages is not a condition of any purchase or service. You may use our website and surveys without providing a phone number or opting in to SMS communications.
Carriers are not liable for delayed or undelivered messages.
How We Store Your Information
Survey responses and contact information are stored in secure, access-controlled systems. We retain your information for as long as it is necessary to fulfill the purposes described in this policy or as required by law.
We do not store payment card information. If payment processing is introduced in the future, it will be handled by PCI-compliant third-party processors.
How We Share Your Information
We do not sell your personal information. We do not share your personal information with third parties for their marketing purposes.
We may share your information in the following limited circumstances:
Service providers who assist us in operating our platform, processing data, or communicating with you, solely for the purpose of performing those services on our behalf. Legal compliance when required by law, regulation, legal process, or governmental request. Business transfers in the event of a merger, acquisition, or sale of assets, in which case your information would be transferred as part of that transaction and you would be notified of any change in how your information is handled.
Aggregated and anonymized data that cannot identify you personally may be used for market research, route planning, and business analysis. This data contains no personally identifiable information.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at
hello@splitwing.vip. We will respond to your request within 30 days.
If you are a resident of Texas or another state with applicable privacy legislation, you may have additional rights under your state's data protection laws. Contact us to exercise any applicable rights.
Third-Party Links
Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party site you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website or services after any changes indicates your acceptance of the updated policy.
Contact Us
SplitWing LLC
3050 Post Oak Blvd, STE 510
Houston, TX 77056
hello@splitwing.vip